Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide or that we collect when you access or use our services on our website (fuzo.in). By using our Platform, you consent to the data practices described in this Policy.
Entity and Contact Information
This Privacy Policy is published on behalf of our business entity operating in KARNATAKA, India.
- Business Name: FUZO MERCHANDISE LLP
- Registered Address: No 5/7, Sankeshwar Lalbagh, 3rd Floor, Lalbagh Road, Bangalore, Karnataka, India.
All references to "we", "us", or "our" refer to the business entity identified above.
How to Contact Us
If you have questions about this Privacy Policy, contact us at: info@fuzo.in.
1. Information We Collect
We collect multiple types of information to operate effectively and provide you the best experience. The categories of information we collect include:
1.1. Information You Provide Directly
When you register, create an account, fill forms, contact us, or otherwise communicate with us, you may provide personal information such as your name, email address, phone number, billing and payment information, profile information, and other identifiers.
1.2. Automatically Collected Information
We automatically collect technical and usage data when you interact with the Platform, which may include IP address, device identifiers, browser type, language preferences, access times, pages visited, search queries, crash logs, and performance metrics.
1.3. Location Data
We may collect approximate or precise location data from your device if you grant location permissions. You can control location access in your device settings.
1.4. Payment and Transaction Data
When you make purchases, we collect payment data processed by secure third-party payment processors. We do not store full payment card numbers on our servers.
1.5. Communications and Support Data
We maintain records of communications and support interactions to provide assistance and improve service quality.
1.6. Derived and Aggregated Data
We may derive non-identifying, aggregated, or de-identified data from the information we collect for analytics, performance measurement, and research.
2. How We Use Information
We use collected information for the following purposes:
- To provide, operate, maintain, and improve the Platform and related services.
- To authenticate users, manage accounts, provide customer support, and communicate important updates.
- To process payments, prevent fraud, and enforce our Terms of Service.
- To personalize content, recommendations, and advertising where allowed.
- To perform analytics, monitor service health, and produce aggregated statistics for internal use.
- To comply with legal obligations, respond to lawful requests from government or law enforcement, and protect rights and safety.
3. Legal Bases for Processing
- Consent: You have given consent for specific processing activities where required.
- Contractual Necessity: Processing required to perform our agreement with you.
- Legal Obligation: Processing required to comply with law or regulatory requests.
- Legitimate Interests: Processing necessary for our legitimate interests, balanced against your rights.
Website: refers to fuzo.in, accessible from https://fuzo.in.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site performance, remember your preferences, and deliver relevant content. You can manage cookie preferences via your browser settings.
5. Advertising and Analytics
Our platform may display advertisements and use advertising networks. Analytics tools collect aggregated and anonymized usage statistics to improve the Platform.
6. Sharing and Disclosure
We do not sell your personal information. We disclose personal information only as described below or with your consent:
- To service providers and contractors providing hosting, infrastructure, payment, and other services.
- To affiliates and partners for joint operations, where you have consented or where permitted by law.
- To comply with legal processes, such as court orders or government investigations.
- To protect our rights, property, or safety, or the rights of others.
7. International Data Transfers
We generally store and process data within our operating jurisdiction. If we transfer data internationally, we will ensure appropriate protections are in place.
8. Data Retention and Deletion
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Where possible, we will honor deletion requests subject to verification and legal exceptions.
9. Security Measures
We use administrative, technical, and physical controls designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.
10. Children's Privacy
Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.
11. Your Privacy Rights
Depending on where you reside, you may have rights including access, correction, deletion, portability, restriction, and objection to processing. Contact us at the email above to exercise these rights.
12. Rights for European Residents (GDPR)
Under GDPR, you may request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing.
13. Rights for California Residents (CCPA/CPRA)
If you are a California resident, you may have rights under CCPA and CPRA, including access, deletion, and opt-out of sale or sharing of personal information.
14. Third-Party Links and Integrations
The Platform may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing personal information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after changes constitutes your acceptance of the revised Policy.
16. Data Breach Response
In the event of a security breach, we will follow our incident response plan and notify affected individuals and regulators as required by applicable law.
17. Automated Decision-Making and Profiling
We may use automated systems to analyze data for product improvements, fraud detection, and personalization. Contact us to learn whether automated processing applies to your data.
18. International Users
If you are accessing the Platform from outside our primary operating country, your data will be processed under the laws of the country where our servers operate.
19. Retention, Anonymization and Archiving
When data is no longer necessary, we delete or anonymize it. Anonymized or aggregated data may be retained indefinitely for analytics and research.
20. How to Exercise Your Rights
Contact us via the email address provided above. We may require verification of identity to protect your information.
21. Complaint Mechanisms
If you are in the EU/EEA, you may lodge a complaint with a data protection authority.
22. Additional Disclosures
We may provide additional privacy disclosures within account pages or terms for specific features. Those supplemental notices are incorporated into this Policy.
23. Data Security and Third-Party Subprocessors
We vet our subprocessors and require them to adhere to contractual obligations to protect personal data.
24. Miscellaneous
Where any provision of this Policy conflicts with applicable law, such provision will be interpreted to comply with the law.
25. Final Notes
We strive to maintain transparent and robust privacy practices. Thank you for trusting fuzo.in with your information.